When a website or app suddenly stops working, you’re not alone—and reporting the issue helps everyone. Downscanner makes it easy to check outages and report problems in real time, helping users quickly determine whether a service is down for everyone or just them.
In this guide, we’ll walk you through how to report a service that’s not working on Downscanner, step by step.
Why Reporting an Outage Matters
Reporting an issue on Downscanner helps to:
- ✅ Confirm outages faster
- ✅ Alert other users experiencing the same problem
- ✅ Create real-time outage data and graphs
- ✅ Help businesses and service providers detect problems early
The more reports a service receives, the clearer it becomes that there’s a widespread issue.
Step-by-Step: How to Report a Service on Downscanner
1. Visit Downscanner
Go to Downscanner using any browser on desktop or mobile.
2. Search for the Service
Use the search bar at the top of the page and type the name of the service that isn’t working, such as:
- Netflix
- Any other service...
Click on the service name to open its status page.
3. Check Current Outage Status
Before reporting, you’ll see:
- A live outage graph
- Recent user reports
- Status History
This helps you quickly confirm whether the service is already having problems.
4. Click “Submit Report”
On the service page, click the “Submit Report” button.
You’ll usually be asked to select the type of problem, such as:
- Website not loading
- App not working
- Login issues
- Server connection problems
- Payment or checkout errors
5. Submit Your Report
Once selected, submit your report. No account is required, and it only takes a few seconds.
Your report is instantly added to Downscanner’s real-time data.
What Happens After You Report an Issue?
After submitting:
- Your report contributes to live outage detection
- Other users can see the spike in reports
- The service’s outage graph updates in real time
- You can monitor when reports start dropping (a sign the service is coming back online)
Tips for Accurate Reporting
For best results:
- Try refreshing the page or app once before reporting
- Check your internet connection
- Avoid duplicate reports unless the issue changes
Bookmark Downscanner for Future Outages
The next time something breaks, you’ll know exactly where to go. Downscanner helps you answer the most important question fast:
“Is it down for everyone, or just me?”
Bookmark Downscanner and stay informed about outages as they happen.
