Terms of Service
Last updated: August 13, 20261. Acceptance of Terms
By accessing or using Downscanner ("we", "our", "the website"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you are prohibited from using or accessing this site.
2. Service Description
Downscanner is a community-driven platform that allows users to report and track service issues with various online platforms and services. The platform includes interactive maps showing the geographical distribution of reports, real-time status updates, and analytics based on user-submitted reports. The information is provided for informational purposes only and is based on user-submitted reports. We do not guarantee the accuracy, completeness, or timeliness of the information provided.
3. User Responsibilities
- You understand that this website is for informational purposes only and does not provide official status information from the services themselves.
- You agree to use this website responsibly and not to submit false or misleading reports.
- You acknowledge that the status information is based on community reports and may not be accurate.
- You understand that we are not responsible for any decisions made based on the information provided on this website.
4. User Submissions
Downscanner allows you to submit text through optional fields, including the "Other" reason note on a status page and the Suggest a Service form. These submissions are optional and no account is required.
When submitting text, you agree that you will not submit:
- Content that is unlawful, defamatory, harassing, hateful, or threatening.
- Personal information about yourself or any other person, including names, email addresses, phone numbers, or account credentials.
- Advertising, spam, or promotional content.
- Content that infringes the intellectual property or privacy rights of others.
- Malicious code, or content intended to disrupt, damage, or gain unauthorised access to the website or its users.
- Automated or bulk submissions, including submissions generated by scripts or bots.
By submitting text, you allow us to store and use it to operate and improve the platform, including adding new services and new reporting categories.
We reserve the right to review, refuse, edit, or delete any submission at our discretion and without notice, and to restrict or block access for users who misuse these features. Submissions are not published on the website and we are under no obligation to act on any suggestion.
Use of these features is subject to rate limits. Attempting to circumvent those limits is a breach of these terms.
5. Intellectual Property
All content, trademarks, logos, and data on this website are the property of their respective owners. Downscanner does not claim ownership of third-party trademarks or logos displayed on the site. The website design, code, and original content are owned by Downscanner.
6. Disclaimer of Warranties
The website and its content are provided "as is" without warranties of any kind, either express or implied. Downscanner does not guarantee the accuracy, completeness, or reliability of the information provided. Status information is based on community reports and should not be considered as official status from the respective services.
7. Limitation of Liability
In no event shall Downscanner or its owners be liable for any damages arising out of the use or inability to use the website, even if Downscanner has been notified of the possibility of such damages. This includes but is not limited to any decisions made based on the status information provided on this website.
8. Modifications
Downscanner reserves the right to revise these Terms of Service at any time without notice. By using this website, you agree to be bound by the then-current version of these terms.
9. Governing Law
These terms are governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to its conflict of law provisions.